Chapters
- Chapter 1: Seeking Balance in a Digital Storm
- Bathing in Bits
- Today’s Scarcest Resource
- False Promises of Technology
- Information and Your Health
- Knowledge or Null Edge?
- Further Reading
- Chapter 2: Phoenicians, Gutenberg and the Mark I
- Prehistoric Codification
- Codification Shift #1: The Alphabet
- Codification Shift #2: The Printing Press
- Codification Shift #3: The Computer
- The Concept of Singularity
- Where Do We Go From Here?
- Further Reading
- Chapter 3: I’m Thirsty–More Knowledge, Please
- Knowledge As a Means of Survival
- Nobody Wants to Be Left Out
- Be Careful What You Ask For
- Allocating Your Attention Span
- Information Obsession
- Further Reading
- Chapter 4: Cumulative Codified Information Base
- Eleven Hours
- Practical Life Issues
- Human Capacity for Information
- Computer Capacity for Information
- Further Reading
- Chapter 5: The Marginal Cost is Zero
- Product Distribution
- Communication Distribution
- The Cost of Distribution
- Managing Barriers
- Exploiting Our Hunger
- Further Reading
- Chapter 6: Nobody’s Job Is Safe
- From One Era to the Next
- Technology: A Good Thing?
- Getting Comfortable With Change
- The Power of Re
- The Invisible Threat of Industry Displacement
- Further Reading
- Chapter 7: The Digital Blitzkrieg
- Individual Ramifications
- Group Ramifications
- Organizational Ramifications
- Institutional Ramifications
- A New Age With New Threats
- Further Reading
- Chapter 8: Democratization and Super-Penetration
- Democratization of Information
- Global Internet Penetration
- The Phenomenon of Super-Penetration
- International Leapfrog
- The Good, the Bad, and the Ugly of the Internet Age
- Further Reading
- Chapter 9: Are You Sure You Can Read?
- Literacy and the Internet
- False Assumptions
- False Assumption #1: Everyone Around You Can Read
- False Assumption #2: English Is the Most Common Language
- False Assumption #3: Language Skills Don’t Require Practice
- Multilingualism
- Be Proactive by Advancing Your Literacy
- Further Reading
- Chapter 10: My Home Is My Castle
- The Role of Television in the Home
- The Role of Computers in the Home
- Integration System
- Say Hello to Nancy
- Search Costs
- Home: A Sanctuary or a Thoroughfare
- Further Reading
- Chapter 11: What Did My Toilet Just Say?
- Location, Location, Location
- IP Addresses
- Radio Frequency Identification Tags (RFID Tags)
- GPS (Global Positioning System)
- Devices
- Wearing a Suit of Information
- Further Reading
- Location, Location, Location
- Chapter 12: Car Accident (A Fable)
- Chapter 13: Impact at the Individual Level
- Relationships
- Personal Security
- Mental Health
- Physical Health
- The Push and Pull of Information
- Further Reading
- Chapter 14: Impact at the Group Level
- Knowledge Is Power
- Sharing Versus Hoarding
- Culture’s Influence Over Knowledge Sharing
- Factors Encouraging Knowledge Sharing
- Incentive Structures
- The Inherent Natures of Group Members
- Members’ Feelings of Security
- The External Environment
- IGO Learning
- Further Reading
- Chapter 15: Impact at the Organization Level
- Human Capital
- Structural Capital
- Relational Capital
- Threats to Organizational Learning
- Attrition
- Turnover
- Opportunity Costs
- Knowledge Obsolescence
- Duplication Costs
- The Next Step
- Further Reading
- Chapter 16: Impact at the Institutional Level
- Institutional Knowledge Management
- A Culture of Information Sharing
- Security and Privacy Issues
- Institutions Are Ultimately Composed of Individuals
- Costs of Poor Knowledge Management
- Hurricane Katrina
- Great Recession
- 9/11
- War in Iraq
- A Positive Note
- Further Reading
- Chapter 17: Individual Prescriptions
- Use Rule Wizards
- Push Alerts
- Receiver Customization
- Speed Reading
- Further Reading
- Chapter 18: Group Prescriptions
- Socialization
- Knowledge Cafés
- Dynamic Corporate Yellow Pages
- Knowledge Exchange Auctions
- Further Reading
- Chapter 19: Organizational Prescriptions
- Diagnosing E-Flow
- Appointing Senior Leadership
- Developing Causal Models
- Entry and Exit Interviews
- Further Reading
- Chapter 20: Institutional Prescriptions
- Benchmarking and Metrics
- Alumni Networks
- Macro Wikinomic Tools
- Practicing Accountability
- Further Reading



A smartphone app that reminds you to unplug. Introducing the last smartphone app you will ever need. Well, more like the last app you will use for at least 25 hours. It’s called the Sabbath Manifesto app, and it is meant to be a way to make a pledge to disconnect from technology.
http://nyti.ms/eohoKa
Cellphones do not work here, e-mail is inaccessible and laptops have been left behind. It is a trip into the heart of silence — increasingly rare now that people can get online even in far-flung vacation spots.
http://nyti.ms/dxJy84
Check out this video on Always Good News TV in which I talk about a new search engine called http://www.youtube.com/watch?v=8gRc1Hgeh7o
Dear Nick, we are very excited about the launch of your new book here in Finland. I understand that Amazon.com will be selling it in mid-April. Do you know if Amazon in the UK/Europe will also be shipping it?
skol